Product Warranties and Privacy Policy

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Warranties

International H2O Inc is not responsible for damage caused by abuse, misuse, incorrect operation, unauthorized modification, lightning or power surge damage, extreme heat or cold, and corrosive environments.

 

The warranty does not cover the normal wear and tear on products with the proper use. The warranty is VOID if the serial number of the product is missing, altered, defaced, or if the filters have not been changed at the appropriate intervals (either 1 year or gallon rating, whichever comes first).

 

IT IS RECOMMENDED THAT THE PRODUCTS ARE USED WITH A SURGE PROTECTION DEVICE, A LEAK DETECTOR/LEAK CONTROLLER DEVICE, AND A PRESSURE REDUCING VALVE, ESPECIALLY WHEN INSTALLED IN HIGH RISE BUILDINGS.

Limits of Liability

International H2O Inc is not liable for any damages that result from the failure of our products. Such damages include but are not limited to: lost profits, lost wages, damage to other equipment, and incidental or consequential damages arising from the use of or inability to use this product.

 

Express or implied warranties are disclaimed.

 

IN NO EVENT WILL INTERNATIONAL H20 INC BE LIABLE FOR MORE THAN THE AMOUNT OF YOUR PURCHASE PRICE, NOT TO EXCEED THE CURRENT LIST PRICE OF THE PRODUCT.

 

International H2O Inc specifically disclaims all other warranties, expressed or implied, and the user shall deem the installation or use of the product as an acceptance of these terms.

How to obtain service under this warranty:

RMA numbers are required for all product returns by doing the following:

By sending an e-mail to returns@internationalh2o.com

By calling 1-888-982-8311

Privacy Policy

Your privacy is important to us. This privacy policy is intended to give you confidence in the privacy and security of the personal information we obtain from you when visiting our Website.

 

However, please note that we are not responsible for any use of your personal information you provide to third-party applications or websites that may be accessed via our website. We recommend that you review the privacy policy of any third-party applications or websites that you use.

USE OF PERSONAL INFORMATION

We use personal information to allow us to process your service requests, provide access to privileged areas of the Websites, send out newsletters, personalize your visit to our website, personalize your use of our mobile applications, and enable us to improve the products and services we offer. We may occasionally carry out market research and send you details of services and offers that we think may be of interest to you. If you do not wish to receive such information, please e-mail info@internationalh2o.com or, alternatively, when we send you an e-mail, it will contain a provision for you to opt out of receiving any further information from us.

 

DISCLOSURE OF PERSONAL INFORMATION

We may provide information about you to our employees and agents in order to administer any accounts, products and services provided.

We will not disclose your personal information to any third party unless you have consented to such disclosure or where we are required to do so by law. Should you breach our terms and conditions or terms of use or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, we may disclose your information to a relevant authority. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. Any disclosure of personal information will be strictly controlled and made fully in accordance with current applicable laws.

COOKIES

Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.
SECURITY

All security on our Website is treated seriously. Where applicable, we undertake security steps and our back-end systems do not store any client information. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.
If you have any further concerns about security, please email our Customer Service team at info@internationalh2o.com.

 

POLICY CHANGES

Changes in this policy will be posted on our Websites. You are advised to check our Websites regularly to view our most recent privacy policy.